Comprehensive Cloud Support for Your Business

Reliable Cloud Support for Seamless Operations

  • Bronze Plan

    $65.00/mo
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    • Basic Monitoring

      24/7 server uptime monitoring

      CPU and memory usage tracking

      Basic disk space monitoring


      Essential Management

      Regular security updates and patches

      Basic firewall management

      Automated weekly backups

      Basic email support (response time within 24 hours)

      Incident Response

      Up to 2 incidents per month

      Limited to software-related issues

  • Gold Plan

    MOST POPULAR
    $180.00/mo
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    • Comprehensive Monitoring

      All features in the Silver Plan

      Predictive analytics for performance issues

      Custom dashboards and reports

      Full application and database monitoring


      Premium Management

      Full security management with compliance checks

      Customizable backup schedule with cloud storage

      Daily performance tuning and optimization

      24/7 email, chat, and phone support (response time within 1 hour)


      Incident Response

      Unlimited incidents

      Includes disaster recovery services

      Priority resolution with dedicated support team

  • Magento Care – Pro

    $350.00/mo
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    • Advanced Monitoring

      Uptime, TTFB tracking, queue/cron latency, indexers freshness, search cluster health, storage & error spikes



      Performance & Cache

      Redis/Varnish tuning, PHP-FPM pool review, OPcache settings, CDN/Cloudflare rules for Magento, image/WebP & static cache policies



      Security & Maintenance

      CSP & security headers review, WAF/Firewall rules, patch & extension risk assessment, backups test restore (quarterly)



      Incident Response

      Up to 6 incidents/month · Ack within 20 minutes · 24/7 for P1 (checkout, 5xx, DDoS mitigation) · Post-incident RCA



      Deliverables

      Monthly optimization actions + KPI report (uptime, TTFB, error rates, cache hit ratio)



      Exclusions

      Custom features/theme work & major version upgrades. Quoted separately.



      Onboarding

      Access & staging setup, safe deployment workflow, rollback plan, alert thresholds agreed.

  • Silver Plan

    $120.00/mo
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    • Advanced Monitoring

      All features in the Bronze Plan

      Application performance monitoring

      Network traffic analysis

      Detailed reporting and alerts


      Advanced Management

      Security hardening and intrusion detection

      Monthly performance tuning

      Weekly backups with remote storage

      Standard email and chat support (response time within 12 hours)


      Incident Response

      Up to 5 incidents per month

      Includes hardware diagnostics and software issues

      Priority resolution
Included With Every Plan
  • 24/7 Customer Support
  • 99.9% Uptime Guarantee
  • Daily Backups
  • Scalable Resources
  • Advanced Security Features